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Our Vision & Values

Our Vision

To be Papua New Guinea’s leading retailer delivering the best quality, service and value.

Our Mission

We are always committed to doing more for our customers, our team and our communities.

Our Core Values

INTEGRITY
RESPECT
COURAGE
HONESTY
INITIATIVE

Our behaviours

Teamwork

Responsible For Outcomes

Inclusive Partnerships

Contribute To Growth And Ideas

Foster A Learning Environment

Challenge Status Quo

Ethical And Fair Practices

Accountable For What We Do And How We Do It

Lead Diversity Through All Parts Of The Group

Create A Fun And Professional Workplace

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Ethical Trading

We always act and behave with integrity while promoting transparency, accountability and responsible practises in every aspect of our business dealings.

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Diversity

We are committed to leading diversity and change throughout all parts of our business. From the shop floor to leadership positions and breaking the nexus of traditional gender bias roles.

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Partnerships

The foundation of our business for the past 65 years will continue to be our future. Beyond our business partnerships is our alignment with the Sir Brian Bell Foundation and our commitment to do more.

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Customer Engagement

Continue to exceed the expectations of our customers through; innovation, connection, investment in new and unrelenting focus on service and value. This is also demonstrated by our new Customer Experience program.

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Community Engagement

Engaging with and doing things in our communities that add value, make a difference and exceed good social conscience and obligation.

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Continuous Improvement

A methodology which is to be ingrained in every part of our business in order to challenge the ‘why’ and make us better on every level.

Sustainability goals